The common trend continuing into 2019 is a focus on the customer -- any customer -- regardless if its through car sales, part sales, or service. No surprise there. So where should you efficiently spend your money next year to…
In the first part, we talked about how the tech shortage came about. In this article, we will take a look at how the shortage will impact your parts business. Let’s start out with some perspective on what your colleagues…
According to AARP, 10,000 baby boomers are turning 65 every single day, and this trend is expected to continue into the 2030s. The automotive shop industry is feeling the impact from this trend, and although many plan to work past…
If you would have predicted an online bookstore would shake up the Aftermarket parts market, I’m not sure I would have believed you. Yet here we are, 24 years after Amazon began in Jeff Bezos garage, and repair shops are…
We all know routine auto care an maintenance keeps our customers safely on the road. This month, share smart care care tips like this free Car Care Guide along with this Car Care Annual Checklist from The Car Care Council…
According to Verizon’s 2017 Data Breach Investigations Report, phishing was involved in 43% of all data breaches. So what is phishing? Is it a threat to me? How do I defend against it? What is a phishing scam? Phishing scams…
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