OEC Blog

Recent Posts in Mechanical

Shop concern of the month: The tech shortage part 2

Shop concern of the month: The tech shortage part 2

By: Heather King | August 21st, 2018

In the first part, we talked about how the tech shortage came about. In this article, we will take a look at how the shortage will impact your parts business. Let’s start out with some perspective on what your colleagues…

Shop concern of the month: The impact of Amazon

Shop concern of the month: The impact of Amazon

By: Heather King | July 11th, 2018

If you would have predicted an online bookstore would shake up the Aftermarket parts market, I’m not sure I would have believed you. Yet here we are, 24 years after Amazon began in Jeff Bezos garage, and repair shops are…

​​Do your customers know the difference between OE and Aftermarket? Remind customers of the hidden benefits when choosing OE

​​Do your customers know the difference between OE and Aftermarket? Remind customers of the hidden benefits when choosing OE

By: Jamie Bryson | June 29th, 2018

Having a car in a repair or collision shop is a stressful time for anyone. When will the vehicle be ready? What will insurance cover? Are there emergency funds to cover the costs? These are just a few of the…

Shop concern of the month: Investing in technology

Shop concern of the month: Investing in technology

By: Jamie Bryson | June 20th, 2018

The complexity of cars is on the rise, and it is creating an increased need for the right vehicle manufacturer data. In fact, there are three million more lines of computer code to operate a 2015 Ford GT than there…

Keep customer relationships strong as technology increases

Keep customer relationships strong as technology increases

By: Kathy Jambor | March 21st, 2018

"Relationships sell parts.” This was a quote from one of the country’s top wholesalers at the recent OEC Dealer Council in Cleveland, Ohio. I was fortunate enough to be in the room with many experienced Parts Directors and Managers, and…

The best marketing tools available are likely already in your parts department

The best marketing tools available are likely already in your parts department

By: Kelsey Tully | February 15th, 2018

In today’s digital age, nearly any business can be done through an online platform. Just like you, your shop customers have hundreds of people they talk to every day. As an Account Support Rep who works with dealers every day…