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Shop concern of the month: The tech shortage part 2

Shop concern of the month: The tech shortage part 2

By: Heather King | August 21st, 2018

In the first part, we talked about how the tech shortage came about. In this article, we will take a look at how the shortage will impact your parts business. Let’s start out with some perspective on what your colleagues…

Shop concern of the month: The tech shortage part 1

Shop concern of the month: The tech shortage part 1

By: Heather King | August 16th, 2018

If you’ve flipped through the pages of any shop magazine lately, you will have likely come across several articles on the ever-growing tech shortage. And while your Parts department may not be experiencing the impact, your Service department, and the…

Dealer Spotlight on Modern Automotive Network: Key to success is investing in your people

Dealer Spotlight on Modern Automotive Network: Key to success is investing in your people

By: Bryan Patton | August 8th, 2018

Dealer Spotlight: Modern Automotive Network Location: Winston Salem, North Carolina “People are your most valuable asset,” says Scott Traub, parts director at Modern Automotive Network in North Carolina. This sets his dealership apart from most others that often overlook the…

Overcoming obstacles for young shop owners

Overcoming obstacles for young shop owners

By: Jamie Bryson | August 2nd, 2018

According to AARP, 10,000 baby boomers are turning 65 every single day, and this trend is expected to continue into the 2030s. The automotive shop industry is feeling the impact from this trend, and although many plan to work past…

Shop concern of the month: The impact of Amazon

Shop concern of the month: The impact of Amazon

By: Heather King | July 11th, 2018

If you would have predicted an online bookstore would shake up the Aftermarket parts market, I’m not sure I would have believed you. Yet here we are, 24 years after Amazon began in Jeff Bezos garage, and repair shops are…

​​Do your customers know the difference between OE and Aftermarket? Remind customers of the hidden benefits when choosing OE

​​Do your customers know the difference between OE and Aftermarket? Remind customers of the hidden benefits when choosing OE

By: Jamie Bryson | June 29th, 2018

Having a car in a repair or collision shop is a stressful time for anyone. When will the vehicle be ready? What will insurance cover? Are there emergency funds to cover the costs? These are just a few of the…